Privacy Policy

Who we are. JunkRun (junkrun.co) is a service of Roviq LLC, Boston, MA. Roviq LLC operates this website and sends the text messages described below.

What we collect. When you request a quote or book a pickup we collect the information you give us: name, phone number, pickup address, photos of items you text us, and details about your junk.

Analytics, advertising and session recording. Public pages of this website load three third-party tools. We do not load them on our admin and invoice pages.

• Google Analytics 4 (Google LLC). Collects usage data such as pages visited, device and browser type, approximate location, referring site and the buttons you tap (for example a call, text or quote click), using cookies and similar identifiers. We use it to see which pages and ads bring in customers. Opt out with the Google Analytics opt-out browser add-on or see how Google uses data from sites that use its services.
• Meta Pixel (Meta Platforms, Inc., Facebook and Instagram). Records page views and actions such as starting a quote, entering a phone number or booking, and links them to your Facebook or Instagram account if you are logged in or arrived from one of our ads. We use it to measure and target our own ads and to show our ads to people like our customers. Meta may use this data under its own policy. Manage it in your Meta ad preferences and off-Facebook activity settings, or see the Meta Privacy Policy.
• Microsoft Clarity (Microsoft Corporation). Records how you use our pages, including mouse movement, taps, scrolling and clicks, and can play your visit back to us as a session recording, along with device, browser and approximate location. We use it to find confusing or broken parts of the site. Microsoft acts as our service provider and handles the data under the Microsoft Privacy Statement and its Clarity terms. Opt out of Microsoft personalized advertising at the Microsoft ad settings page.

You can also block these tools with your browser's tracking protection, a content blocker or by turning off third-party cookies. The site still works without them.

How we use it. To price your job, schedule your pickup, text you arrival windows and confirmations, and improve our service and advertising. We may use aggregate, non-identifying data to measure ad performance.

Texting. If you check the text message box on a form, you agree to receive service-related texts about your pickup (quotes, confirmations, arrival windows). If you text us first, we reply to you. Reply STOP anytime to opt out. Message and data rates may apply. We do not send marketing spam. Texts are only about your request and service. Message frequency varies. Reply HELP for help. Checking the text message box on a form is optional and not a condition of purchase.

Mobile numbers and SMS consent. We do not sell, rent or share your mobile phone number or text-message consent with third parties or affiliates for their marketing purposes. Text-message opt-in data and consent are never shared with any third party.

More about our texts, including the opt-in wording and sample messages, is on our text messages page. Our Terms have the SMS terms.

What we don't do. We do not sell your personal information. We do not share it with third parties except service providers needed to run the business (e.g., payment processing, and the analytics, advertising and session-recording tools listed above) or when required by law.

Retention. Booking records are kept for accounting and service history. Text a request to the number below to have your information deleted.

Contact. Questions or data requests: text (617) 545-0382.